Returns & Refunds
Information about our return policy and refund process
Return Policy Overview
Our commitment to customer satisfaction
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days of delivery for a full refund or exchange.
30-Day Returns
Return any item within 30 days of delivery for a full refund.
Quality Guarantee
If your item arrives damaged or defective, we'll replace it at no cost.
Easy Process
Our streamlined return process makes it simple to return or exchange items.
How to Return an Item
Follow these steps to return your purchase
- 1
Initiate a Return
Log in to your account, go to your orders, and select the item you wish to return. Fill out the return form with the reason for your return.
- 2
Print Return Label
Once your return is approved, you'll receive a return shipping label via email. Print the label and attach it to your package.
- 3
Package Your Item
Place the item in its original packaging if possible, or use a sturdy box. Include all original tags, accessories, and documentation.
- 4
Ship Your Return
Drop off your package at any authorized shipping location. Keep your tracking number for reference.
- 5
Receive Your Refund
Once we receive and inspect your return, we'll process your refund. This typically takes 3-5 business days to appear on your original payment method.
Frequently Asked Questions
Common questions about returns and refunds
Need Help?
Our customer service team is here to assist you